Overview
We are seeking a detail-oriented and organized Club Membership Billing Specialist to join our team. The ideal candidate will play a crucial role in managing billing processes, ensuring accuracy in invoicing, and maintaining financial records. This position requires a strong understanding of accounting practices and proficiency in accounts payable and receivable. The Billing Specialist will work closely with various departments and, at times, with Club members to ensure timely and accurate billing, while providing excellent customer service.
Position Responsibilities:
Member Billing Services
- · Processes membership packets (adds new members/edits existing ones).
- Processes payments (credit cards, checks, and ACH).
- Record charges and make adjustments to member billing accounts as needed.
- Collaborate with other departments to verify and reconcile charges.
- Process monthly and annual dues accurately, ensuring all billing records and documentation are maintained in an organized and up-to-date manner.
- Processes monthly billing for dues and late fees.
- Send out monthly statements.
- Respond to member inquiries regarding billing statements, charges, and account balances.
- Review aging reports regularly and follow up with members on delinquent accounts in accordance with the club’s established collection procedures.
- Reconciles membership counts.
- Counting and reconciling cash from daily transactions.
- Review aging reports regularly and follow up with members on delinquent accounts in accordance with the club’s established collection procedures.
Accounts Payable (Performs backup responsibilities when needed):
- Pays vendors and service providers.
- Pays invoices by verifying transaction information; schedules and prepares disbursements; obtains payment authorization.
Accounts Receivable (Performs backup responsibilities when needed):
- Prepares work to be accomplished by gathering and sorting documents and related information.
- Perform end-of-day close by posting Club revenue received.
- Prepares server tip distribution for the Food &Beverage Director.
- Collects data and revenue from club events.
Other Job Functions:
- Performs other position-related responsibilities as assigned by the Controller.
Qualifications/Skills & Abilities:
- High school diploma or equivalent required; Associate’s or bachelor’s degree in accounting, Finance, or Business preferred.
- Minimum of 1-3 years in billing, accounting, customer service, or related field (experience in hospitality or club industry is a plus).
- Excellent verbal and written communication skills.
- Able to interact successfully with all levels of management and members.
- Attention to detail and works with accuracy.
- Uses good judgment; able to problem solve and facilitate resolutions.
- Ability to prioritize daily tasks and meet timely obligations with many clients.
- Knowledge of accounting processes and advanced mathematical skills.
- Skilled in using various accounting software, especially Jonas Software, and have experience in troubleshooting common accounting program problems.
- Personal integrity when working with personal and sensitive financial information.
- Advanced proficiency in Microsoft Excel.
- Proficient in Microsoft Software Suite.
If you are a motivated individual with a passion for accuracy in financial management, we encourage you to apply for this exciting opportunity as a Billing Specialist!
Compensation: 40 hours per week at $25.00 per hour
Benefits: Medical, dental, vision, Employer Paid Life Insurance, Voluntary Life Insurance, AD&D, STD, 401(k), other optional health benefits, and more.
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